Training Services

Ecspex develops training for the Hospitality Industry

Advanced Sales and Marketing

  • Focus on Guest Services
  • Understanding the sales process
  • Handling complaints and objections
  • Limiting room comps
  • Increasing guest satisfaction
  • Marketing to local businesses
  • Selling up instead of down
  • Maximizing opportunities
  • Negotiation skills
  • Online marketing

Maintenance Services

  • PTAC and Vertical cleaning
  • Understanding the units
  • Proper cleaning of units
  • Installation and simple repairs
  • Techniques for making them work better
  • When to call for service
  • Avoiding water problems

Check back for new training modules to be added soon.